Embarking on the creation of a custom bot can be an exciting journey towards enhancing efficiency and knowledge sharing within your organization. The primary allure of developing a custom bot lies in its ability to seamlessly integrate into your team's Slack channels, automatically indexing the channel's content to provide instant, relevant responses. However, to truly leverage the bot's potential and tailor it to your specific needs, incorporating a wider array of knowledge sources is key. Before diving into the technical steps, let's explore why you might want to create a custom bot and how it can transform your workday.
Step 1: Access Bot Configuration through the Admin Panel
Log into the admin dashboard to begin shaping your bot. This is where you'll control and customize its features. Navigate to “bot configuration” on your left navigation bar.
Step 2: Configure Your Bot
- Fill in the Bot name and add a Bot description that outlines the bot's purpose and knowledge areas.
- Specify Where bot posts by selecting the Slack channels where the bot should actively listen and respond.
- Choose Response Approvers, if applicable, to ensure quality and accuracy of information before it goes live.
- Once all settings are configured, click Save to finalize your bot.
Support
Need a extra hand? Feel free to book a time with a product expert to get onboarding quickly.