At QueryPal, we prioritize the privacy and security of your data. We understand the importance of keeping your information safe and have implemented robust measures to ensure that your data is protected at all times.
Data Encryption
We employ state-of-the-art encryption techniques to secure your data both in transit and at rest. This means that your data is encrypted while it is being transmitted over the internet and when it is stored on our servers. By using advanced encryption algorithms, we ensure that your data is only accessible to authorized personnel and systems.
Granular App and User Management
QueryPal offers granular app and user management capabilities to provide you with complete control over who can access your data. Our system supports role-based access, which means that users can only access the information that is relevant to their role within your organization. This ensures that sensitive data remains private and is not exposed to unauthorized users.
For example, if you have access to a private document on Confluence, and your teammate asks a question where the answer is present in the private document that they do not have access to, QueryPal will not surface this answer. This level of control helps maintain the confidentiality of your data while still allowing your team to benefit from QueryPal's powerful search capabilities.
SOC 2® Compliant
We are committed to maintaining the highest standards of security and compliance. QueryPal has successfully completed its SOC 2® examination, which is a rigorous evaluation of our security practices conducted by an independent auditor. This examination demonstrates our dedication to safeguarding your data and ensuring that our systems and processes meet stringent security criteria.
We are happy to share the results of our SOC 2® examination with clients or prospects who have a signed non-disclosure agreement on file. This transparency is part of our commitment to earning and maintaining your trust.
Support
Need extra assistance? Our team is here to help. Feel free to book a time with one of our product experts to get onboarded quickly and ensure that you're making the most of QueryPal's privacy features.